Terms and Conditions
Effective Date: March 7, 2025
Welcome to florandorder! By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree, please discontinue use immediately.
1. Introduction
This website is owned and operated by florandorder (“we,” “us,” or “our”). We provide time management coaching services to help individuals and businesses optimise their time, energy, and attention.
Our registered business details:
- Business Name: florandorder
- ABN: 80487231368
- Contact Email: christie@florandorder.com
- Website: www.florandorder.com
2. Services Offered
We provide the following services:
- One-on-one coaching (online and in-person)
- Workshops and corporate training
- Digital resources and guides
While we strive to help clients enhance their time management skills, results vary based on individual effort and circumstances. Our coaching does not substitute for professional mental health, financial, or legal advice.
3. Payment Terms
- Fees for services are outlined on our website or agreed upon before engagement.
- Payments must be made upfront unless otherwise arranged.
- Accepted payment methods: Credit Card, Bank Transfer, PayPal.
- Payments are in Australian Dollars (AUD) and may be subject to GST.
4. Cancellations, Rescheduling & Refunds
- Rescheduling: Clients may reschedule coaching sessions with at least 48 hours’ notice and must alert florandorder by phone.
- Cancellations: Sessions cancelled with less than 48 hours’ notice may not be eligible for a refund.
- Refunds: Refunds are available only in exceptional circumstances and are assessed case by case, in compliance with Australian Consumer Law.
- No-Shows: If a client does not attend a scheduled session, the session fee is forfeited.
5. Intellectual Property
All materials provided, including PDFs, templates, videos, and digital products, remain our intellectual property. You may use them for personal use but are prohibited from copying, distributing, or reselling without prior written permission.
6. Limitation of Liability
- Our coaching services provide guidance, but we do not guarantee specific results.
- We are not responsible for any business or personal losses resulting from advice given.
- Our liability is limited to the maximum extent permitted by law.
7. Privacy Policy
We comply with the Australian Privacy Act 1988. Your personal data is collected, stored, and used responsibly.
- We do not sell or share your data with third parties.
- You can request to access, update, or delete your data at any time.
- For more details, refer to our Privacy Policy.
8. Confidentiality
We respect client confidentiality. Any personal information shared during coaching remains private unless required by law or with your consent.
9. Testimonials & Marketing
- Testimonials may be used for marketing purposes with client permission.
- If you do not wish to have your feedback shared, please notify us.
10. Website Use & Online Conduct
- You may not use this website for unlawful purposes or in ways that harm others.
- Content on this site is for informational purposes and should not be solely relied upon for decision-making.
11. Dispute Resolution
- We aim to resolve any disputes amicably.
- If issues cannot be resolved, disputes will be handled under Victorian, Australian law.
- Clients agree to mediation before pursuing legal action.
12. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.
13. Contact Us
For questions about these Terms and Conditions, please contact us at:
📧 christie@florandorder.com
🌐 www.florandorder.com
